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Help & FAQs

Got a question on something?
Chances are we have your answer right here!

Artwork & Design

  • No, at uTask Print we have a dedicated team that will manage all your requests.

    We are here to help and advise you every step of the way. We will work closely with you to resolve any issues quickly and efficiently. With uTask Print, you can trust that your print job is in good hands.

  • If something goes wrong with your order or artwork at uTask Print, don't worry! We have a team of dedicated support specialists available full-time to assist you with any issues you may encounter.

    Our team is equipped to investigate and help resolve any order disputes, as well as provide assistance with artwork. With uTask Print, you can rest assured that you have a reliable team of experts available to help you every step of the way.

  • At uTask Print, we offer our customers two convenient options for creating artwork for their print jobs. You can either provide your own artwork to our Print Suppliers in the agreed specifications and format, or you can take advantage of our design services (coming soon) to have artwork generated for you.

    With uTask Print, you have the flexibility to choose the option that works best for you and your business. Let us help you bring your vision to life with high-quality print materials that stand out from the crowd.

Materials & Printing

  • We understand that print terms and jargon can be confusing at times, which is why uTask Print is dedicated to making the process as easy and straightforward as possible. Our platform offers a "SELECT MOST COMMON SETTINGS" option on each product, where our system will automatically select the best job options based on previous orders, eliminating the need for you to worry about technical details.

    If you are curious about what these terms mean or would like to learn more about printing, our Resources page provides helpful information to guide you. At uTask Print, we strive to provide our customers with the highest level of convenience and transparency possible, making printing easy and accessible to everyone.

Products & Pricing

  • While uTask Print strives to match each print job with the best Print Supplier possible, sometimes the artwork provided by the customer may not be entirely accurate. It's always a good idea to consult our resources for templates and specifications to ensure the best possible outcome.

    In the rare event that a Print Supplier needs to connect with you regarding an issue with your artwork or order, rest assured that our qualified professionals will work closely with you to resolve any issues quickly and efficiently. With uTask Print, you can trust that your print job is in good hands.

  • At uTask Print, we are committed to providing our customers with high-quality print products at the most competitive prices. We do not pass on any additional costs to our customers for using our platform. You can trust that the pricing you see on our website is transparent and includes all costs associated with your print job, including delivery fees. With uTask Print, you can enjoy the convenience and ease of our platform without worrying about any hidden fees or charges.

  • At uTask Print, we take pride in our ability to match each unique print order with the best-matched Print Supplier in your region who can deliver your products on time. We provide you with a comprehensive list of Accredited Printers who are capable of fulfilling your order to your specifications.

    If for any reason you are not satisfied with the pricing or the quotes provided by the Print Suppliers, you have the option to cancel the order at no additional cost to you. At uTask Print, we are committed to delivering a seamless and hassle-free printing experience for our customers, and we strive to ensure that you are fully satisfied with your order.

Orders & Turnaround

  • The delivery of your print products via uTask Print's trusted Print Suppliers can vary depending on a range of factors, including the complexity of the print job and the distance between the Accredited Printer and your location. While Accredited Printers located closer to you will typically have shorter delivery times, we typically see delivery times ranging from 3-5 business days.

    At uTask Print, we understand the importance of timely delivery, and we work hard to ensure that your print products are delivered as quickly as possible without compromising quality. With uTask Print, you can trust that your print products will be delivered efficiently and reliably.

  • At uTask Print, we make every effort to ensure that all printed works are delivered on or before the expected delivery date. However, there may be rare cases where unforeseen circumstances arise that are out of our control. If there is an issue with the delivery of your order, rest assured that our dedicated customer care representatives are available to assist you.

    Simply reach out to us and we will work with you on a case-by-case basis to resolve the issue and ensure that you receive your print products as soon as possible. At uTask Print, we are committed to delivering the best possible service to our customers and making sure that you are satisfied with your experience.

  • The uTask Print platform communicates with you primarily via email to keep you informed about the progress of your order. You will receive email notifications when the following events occur:

    * Your order is successfully placed.

    * Your order is matched with suitable Print Suppliers.

    * Your order is completed and ready for delivery.

    * You need to provide feedback or updates to the Print Suppliers working on your order.

    Rest assured that we will keep you in the loop every step of the way, ensuring a seamless and hassle-free printing experience.

General

  • Experience the numerous benefits of using uTask Print today!

    * Speed: Our unique platform rapidly and accurately matches your printing needs with the nearest and most competitively priced Print Suppliers. Enjoy faster turnaround and delivery times compared to traditional solutions.

    * Convenience: uTask Print is an entirely online service, making it incredibly easy to place an order and receive the best job in a matter of minutes.

    * Quality Assurance: uTask Print exclusively partners with local, vetted, and professional Print Suppliers to ensure you receive the highest quality print order at the best possible price.

    * Customer Service: We have a dedicated team of customer care representatives who are always ready to help you with your questions and concerns. Trust us to provide you with exceptional support throughout the printing process.

    If you still need assistance with an order, you can always reach out to us directly via our support form here.

  • uTask Print is a revolutionary cloud-based platform and mobile app that is changing the print industry as we know it. With uTask Print, customers can easily order any type of print product, from the comfort of their own homes or at their place of business, and have it delivered right to their doorstep.

    By leveraging a database of thoroughly vetted and trusted Print Suppliers, uTask Print matches each customer's order with the perfect Accredited Printer, guaranteeing the fastest turnaround times and highest-quality print products at the most competitive prices. Say goodbye to the hassle and inconvenience of working with local printers and hello to the convenience and ease of uTask Print.

  • We realize that newcomers may find the abundance of print terms and jargon overwhelming. But fret not, we're here to lend a hand! If you're struggling to choose the perfect type or style of business card for your needs, simply click the "SELECT MOST COMMON SETTINGS" button, and our system will take care of the rest. It will determine all the specifications of your product based on the most frequently purchased items by other customers.

    If you still need assistance with an order, you can always reach out to us directly via our support form here.

Account

  • Joining uTask Print is a breeze! Just click on the signup buttons located throughout the site and you'll be taken to a page where you can choose whether to sign up as a customer or a Print Supplier. Follow the easy onscreen prompts and complete the process to finalize your account.

    Once you're all set up, you can start adding print items to your shopping cart and receive an instant quote for your order. With uTask Print, getting started is as easy as a few clicks!

  • At uTask Print, we take customer service seriously. That's why we have a team of dedicated customer care representatives who are always available to help you with any questions or concerns you may have. Simply click on this link to send us a message or give us a call at 0426 994 007. We're here to assist you every step of the way!

  • At uTask Print, we understand that sometimes circumstances change and you may need to close your account with us. We make this process as easy as possible for you. In your Dashboard, under the Profile Section, you have the option to permanently close your account with us.

    Please note that by closing your account, we will permanently remove any associated information with your account. At uTask Print, we are committed to providing our customers with the highest level of service and flexibility, and we are always available to assist you with any questions or concerns you may have.